😷👩⚕👨⚕🏥🧟♂️🧟♀️There are three types of doctors: those who expect patients to accept what they say without questions; those who give choices to patients; and those who take time and help the patients in taking a decision. This is the discord and the number one cause of miscommunication and disputes. While the types of patients have changed very rapidly from ignorant to enlightened, doctors are still in the first phase, where they feel that they don’t need to spend time with the patient.
The first principle required for a better doctor-patient relationship is to understand that I need to spend time with the patient, explain, reason out and review.
‘ALERT’ is a concept that every doctor and patient must remember.
Acknowledge: When the patient enters your office, greet him/her by name and introduce yourself or your staff who would be involved in patient care.
Listen to your patient.
Explain to the patient about the disease.
Review the information given with the patient to make sure that they have been understood correctly.
Thank you: This is most important. Doctors must thank their patients for giving an opportunity to serve.
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